A 99.9% Server Uptime
Our cloud hosting platform is based on a secure, premium–quality hardware architecture and a significantly tweaked Linux distribution. That is why, regardless of what your site is, or how many website visitors you have, or even in case there’s a distributed denial–of–service attack, our physical servers will remain up and running and your sites will remain accessible online.
All Linux cloud hosting packages plans feature a 99.9% server uptime guarantee. And irrespective of which datacenter you opt for, our guarantee remains unchanged.
A 99.9% Network Uptime
If you’d like to offer a quality hosting service, you can hardly count on the default network configuration in a datacenter. We’ve built our own custom network in order to ensure a blazing–fast connection speed with the outside world.
And thanks to this, irrespective of which datacenter facilities you opt for: our USA located data center, our United Kingdom located data center, in our Finland located data center, in our East Europe located data center or our Australia located data center, you will take advantage of an assured 99.9% network uptime. And this guarantee is valid with all web hosting services offered in each datacenter.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting plans. In case you are unhappy with our services, or if you consider them insufficient, or if you decide that you want a Linux VPS hosting packages instead of a cloud hosting account – you will get a full refund, no questions asked.
All domain name registrations are nonrefundable, but you will keep total control over your domains even if you delete your hosting account with us.
24/7 Technical Support
We have cautiously hand–picked each single member of our 24x7 support staff to make sure that we can provide the best possible tech support service that you can get. Each one of our customer service technicians has many years of experience working with web hosting accounts behind his back, hence they know very well what they are doing. Plus, they are available 24x7 – you’ll be able to get in touch with them whenever you want and they’ll reply ASAP.
Their average response time is just twenty minutes, whilst with many other hosting firms you have to wait around for days. Besides, we offer a 1–hour response time guarantee. Irrespective of what happens, your queries will be responded to within sixty minutes.