Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We provide you with a 1–hour solution warranty with all our Linux cloud hosting packages packages, meaning that each support question you submit is going to be responded to within sixty minutes max. Our support company members have been qualified to immediately correct any situation and to provide you with well timed advice on any trouble that you could have.

  • Top quality support service

  • A Top–quality Support Service

  • You can easily contact us 24x7x365 with any problem you could have connected with 9 Cube Hosting’s products. We have got employees on duty at all times to generate help whenever required. You could use the ticket system or post a message any time, or pick up the telephone or make use of the live chat through working hours.

  • Intuitive help center

  • An Intuitive Help Section

  • The Control Panel gives you a huge knowledge base that is built into all areas. In each area, you’ll find a Help control key that will load for you a variety of step–by–step guides on how to take advantage of a certain function or accomplish a certain action. Moreover, we have crafted guide video lessons so you can get a better idea of the Control Panel’s interface.