1 hour ticket response
Quick assistance is our most important task and that is the reason why we have a team of trained technicians who are prepared to offer a swift solution to any question that you may have. Simply submit your client support ticket from your Online Control Panel and we will get back to you within sixty minutes in the worst case scenario. In fact, we strive hard and aim for a 20–minute customer support ticket response time.
An Exceptional Tech Support Service
We have a team of web hosting support engineers who are eager to answer all your inquiries whenever you need support. The majority of our help desk support staff members have several years of experience in the Linux cloud hosting packages realm, which means that you can constantly depend on fast and in–depth answers to your inquiries.
An Intuitive Help Center Section
In the Online Control Panel you can find an easy–to–browse Help section where you can find quick tips on how to use our web hosting services. You can see the answers to your queries in our F.A.Q. archive, find more tips in the web hosting account management articles or check our how–to video tutorials.