If you’ve never had a web hosting account or you’re changing companies and the new one deploys a Control Panel that you have not seen before, you may get baffled about how to perform a certain operation in your account or on your desktop computer. This is the reason why, a lot of web hosting companies have prepared a knowledge base, which covers the most common queries and challenges pertaining to their platform, instead of adding only general information. This kind of knowledge base will help you find the required info quickly and easily, so you won’t have to dedicate loads of time and efforts to things that may require something as simple as pressing a button or marking a checkbox. In this way, not only can you get things done, but you can also discover tons of new and valuable things, both about the way you can manage your account and about the way the web hosting service functions in general.

Extensive Online Documentation in Cloud Hosting

If you have ordered your very first cloud hosting plan through our company or have moved your site over to us, you’ll become used to our services and our in-house developed Hepsia Control Panel before you know it due to the fact that we have compiled a substantial knowledge base where you can find all the info that you will ever need – both general info about the web hosting service as a whole and more specific info about the separate features that you can make use of and the complications that you may experience. The articles are located in 2 places. The full article collection can be accessed through the Help section of the Control Panel. You can access articles that are dedicated to the different features in each and every Control Panel section as well. You can acquaint yourself with how to accomplish just about everything, from creating an .htaccess configuration file to managing an electronic mailing list, and all the articles include elaborate guidelines, so you’ll never become disoriented on account of an unclear text. Surely, in case you chance upon a more specific problem and you do not find an adequate solution in our knowledge base, you can get in touch with our help desk team 24/7.

Extensive Online Documentation in Semi-dedicated Hosting

We have compiled a detailed knowledge base for all our current and potential customers, so in case you get a semi-dedicated server account from our company, you will be able to find any info that you require at any moment. We have a myriad of educative articles, which will help you better understand what’s going on in your semi-dedicated account – "What is PHP?" and "What are file permissions?" are just two instances. Our how-to guides will help you do anything you need – uncompress an archive, import a MySQL database, redirect a domain name, etc. On top of that, we also have troubleshooting instructions, which will enable you to find out what spurs a given problem and the potential solutions for it. In case you cannot send e-mail messages or your domain name opens a 500 Internal Server Error message, for example, you can examine our knowledge base and resolve the problem straight away. The articles can be accessed through each section of the Control Panel, as well as through the dedicated Help section.