Live Chat Support

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If your hosting provider offers live chat support, you can talk with a representative live and learn useful information or get a problem resolved timely. The basic advantage of using chat rather than calling to talk to a live person is that you will need only a computer with web access, therefore you will not pay any rates in case you're in a different state or country. Furthermore, it'll be simpler to copy and paste information like domain names, usernames or error messages i.e. details which are sometimes difficult to give to the other side over the phone. The real-time chat is also a quicker approach to contact your web hosting company's support team in comparison to using a ticketing system. Last, but not least, in the event that some situation requires a little more time to be resolved, you are able to do something different while you wait for support on the live chat, so you will not waste time - something that's impossible when you are on the telephone.

Live Chat Support in Cloud Hosting

As part of the support services that we provide for all our Linux cloud hosting packages, you'll find live chat support which is online 24x7, even on holidays. You are able to contact us no matter if you already have an account or not, because we can help you with almost anything, ranging from providing you with basic information about our solutions if you are not a client yet and you are thinking about ordering one of our plans, to assisting you with installing an email account in an e-mail client. A part of the problems are more technical and time-consuming, which means that you'll have to take advantage of the ticketing system that is integrated in our Hepsia hosting Control Panel, but we can save you precious time and assist you in real time on the live chat for a number of things.

Live Chat Support in Semi-dedicated Hosting

We supply live chat support as part of our services, therefore whenever you have any questions about our Linux semi-dedicated hosting packages, you can get in touch with our customer support team at any moment regardless of whether you've already obtained an account or not. Generally, the chat service is for billing, pre-sales and basic questions and issues, still we are able to help you with quite a few tech questions too. We will help you choose the optimal package for your websites if you do not have an account yet, we can answer all the billing questions or issues you have or we can assist you with installing your new e-mail address on your PC or smartphone - all of this will be done in a timely manner as our live chat service is available all day long, each and every day. Any time you want support, you'll be able to talk with an agent and save a long time.